TERMS & CONDITIONS
CUSTOMER CARE
At Matsu Café, a proud part of Nomad Company s.r.o., we prioritize our customers' satisfaction and strive to create a delightful experience every time you visit. Our dedicated team is here to assist you with any questions, concerns, or feedback you may have.
Whether you're inquiring about our menu offerings, looking to make a reservation, or simply seeking recommendations, our friendly and knowledgeable staff is always happy to help. We value your input and are committed to using your feedback to continuously improve our services and your overall café experience.
Should you require assistance, please do not hesitate to reach out to us at veronika.tuzincinova@gmail.com or call us at +421 949 180 576. You can also connect with us on our social media platforms for the latest updates, events, and promotions. Thank you for choosing Matsu Premium Tea & Cafe.
We look forward to serving you and making every visit a memorable one.
PRIVACY & SAFETY
At Matsu, we are dedicated to ensuring the privacy and safety of our valued customers. We understand the importance of safeguarding your personal information and are committed to protecting it with the utmost care.
Data Privacy: We adhere to strict data protection policies in compliance with applicable laws and regulations. The personal information you provide, such as your name, contact details, and payment information, is used solely for the purpose of processing your orders, reservations, and providing you with tailored customer care. We never sell or share your data with third parties for marketing purposes without your explicit consent.
Online Transactions: To protect your sensitive data during online transactions, our website employs advanced encryption technology, such as Secure Socket Layer (SSL) protocol. This ensures that your personal and payment information remains confidential and secure at all times.
Health & Safety: The well-being of our customers and staff is of paramount importance to us. We diligently follow local health and safety guidelines, maintain a clean and sanitized environment, and offer contactless payment options to minimize risks.
If you have any concerns or inquiries regarding our privacy and safety practices, please do not hesitate to contact us. Your trust and comfort are our top priorities, and we are always here to address your questions and ensure a safe and enjoyable experience at Matsu Premium Tea & Cafe.
PAYMENT METHODS
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Credit / Debit Cards
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Offline Payments